General Questions
Frequent questions about the marketplace
22 articles
How long does it take to complete a transfer?
What is the difference between a Private Transfer and a Private Sale Transfer
Who sets the prices for the listings?
Why does each offer expire after 48 hours?
What time zone is used to determine the expiration for an offer?
Does the Marketplace report sales to the IRS?
Payments
Transfer Statuses
How do I get in contact with the Marketplace?
How long is my Seat License good for?
How do I send a counteroffer
How do I update my contact information?
What happens if I do not pay for this year’s season tickets?
How do I transfer seat licenses to a new owner if the current owner is deceased?
Can I split my payment amount between two cards or payment methods?
Will I be able to purchase the tickets for this year along with the license?
How do I send a counteroffer?
How do I update my contact information?
How much will I be reimbursed for the tickets I have already paid for?
When will the ticket office invoice me for my season tickets
Can I split my payment amount between two cards or payment methods?
How long does it take for the Ticket office to approve my listing