The deceased’s spouse or executor of their will would need to create an account on our marketplace website and start a private transfer in the ‘Transfers’ tab. In most cases, you will need the deceased’s first and last name, email address that the team has on file, team account, and phone number to start a private transfer. You will also need the new owner’s first and last name, email address, and phone number. We will inform you when the team gives us approval to begin the transfers and when any death documents are needed throughout the process.